ABOUT US
We have made a once off import shipment of a range of high quality horse rugs and are now here to pass great savings on to you. To help make the world a better place, all of our projects support a relevant organisation that is doing great things. 5% of all of our horse rug sales (thats of the total price, not 5% of the profit!) will be be donated to support the Lungta Sanctuary who rescue, rehabilitate and re-home abandoned, sick and knackery bound horses. Read more about them by clicking the button in the menu.
SHIPPING AND HANDLING
We pack and ship orders every Tuesday, making the maximum delivery time around 8-10 days. If you require a speedy shipment, don't hesitate to get in touch, we may be able to help! Free shipping is via Australia Post, shipping times will vary depending on destination but generally 2-3 working days. Free shipping is only valid on new orders and shipping to the Greater Melbourne area. For rural or national shipping please contact us for a quote! (usually around $10-16)
RETURNS AND EXCHANGES
Returns and exchanges are availble within 30 days of purchase. Items must be in new original condition to be eligable for return or exchange. Customers are required to contact Horse Rugs Only to arrange returns, and will be liable for return shipping costs. Returns and exchanges are not available on 'factory seconds' items (Winter Rug and Winter Combo).
WARRANTIES
12 months warranty against manufacturing defects on all products except when stated in their product descriptions. Customers can return products at their own cost and replacements will be sent when available. If no replacements are available exchange or refund will be offered.
We have made a once off import shipment of a range of high quality horse rugs and are now here to pass great savings on to you. To help make the world a better place, all of our projects support a relevant organisation that is doing great things. 5% of all of our horse rug sales (thats of the total price, not 5% of the profit!) will be be donated to support the Lungta Sanctuary who rescue, rehabilitate and re-home abandoned, sick and knackery bound horses. Read more about them by clicking the button in the menu.
SHIPPING AND HANDLING
We pack and ship orders every Tuesday, making the maximum delivery time around 8-10 days. If you require a speedy shipment, don't hesitate to get in touch, we may be able to help! Free shipping is via Australia Post, shipping times will vary depending on destination but generally 2-3 working days. Free shipping is only valid on new orders and shipping to the Greater Melbourne area. For rural or national shipping please contact us for a quote! (usually around $10-16)
RETURNS AND EXCHANGES
Returns and exchanges are availble within 30 days of purchase. Items must be in new original condition to be eligable for return or exchange. Customers are required to contact Horse Rugs Only to arrange returns, and will be liable for return shipping costs. Returns and exchanges are not available on 'factory seconds' items (Winter Rug and Winter Combo).
WARRANTIES
12 months warranty against manufacturing defects on all products except when stated in their product descriptions. Customers can return products at their own cost and replacements will be sent when available. If no replacements are available exchange or refund will be offered.